L2 Technical Executive -Siemens

Experience:2 - 6 Years Location:KolkataEducation:UG - B.Sc - Any Specialization PG - MCA - ComputersIndustry Type:IT-Software/ Software ServicesFunctional Area:Application Programming, MaintenancePosted Date:11 Dec

Job Description
Resolving technical issues not identified and documented incidents
Resolving incidents where the documented solution fails
Root Cause Analysis
Escalation to L3 resolver groups and coordination
Operational Release Management
Coordination with the Configuration Management process
Scheduled Maintenance
Strong knowledge on SQL Language skills (stored procedures), C++ (preferred), UNIX (preferred), Red Hat Linux , Windows Server
Experience in handling Workflow Systems
Good business knowledge of Healthcare IT (HIS Implementation Background), Familiarity with the PcW Bill of Materials, PACS Knowledge is a added Advantage.
Resolving not identified and non documented incidents, high level analytical ability.
Ability to handle incident Management and Problem Management.
Should be an active participating team member
Ability to work and understand in a culturally diverse group.
Working in US time.
Desired Candidate Profile
Resolving technical issues not identified and documented incidents
Resolving incidents where the documented solution fails
Root Cause Analysis
Escalation to L3 resolver groups and coordination
Operational Release Management
Coordination with the Configuration Management process
Scheduled Maintenance
Strong knowledge on SQL Language skills (stored procedures), C++ (preferred), UNIX (preferred), Red Hat Linux , Windows Server
Experience in handling Workflow Systems
Good business knowledge of Healthcare IT (HIS Implementation Background), Familiarity with the PcW Bill of Materials, PACS Knowledge is a added Advantage.
Resolving not identified and non documented incidents, high level analytical ability.
Ability to handle incident Management and Problem Management.
Should be an active participating team member
Ability to work and understand in a culturally diverse group.
Working in US time.
Company Profile
Siemens Information Systems Ltd. (SISL) was incorporated in 1992. It has grown on to become a leading system integrator and total solution provider to a host of Global Clientele and its business has grown over 100% in the last three years through consistently delivering higher value for the customers. That makes SISL among the leading and fastest growing IT-services company in India. Deloitte has recognized SISL?s outstanding growth by giving the ?India Fast 50? and ?Asia Pacific Fast 500? awards to SISL for excellent performance over the last three years.

Innovation & Quality have always been critical elements of SISL?s strategy for this sustained growth and from being an ISO 9000 company in 2001, SISL has gone on to become a CMMI level 5 accredited company in 2005. Also People CMM is at the heart of SISL?s robust and mature people practices.

Presently SISL is a company of about 5000 knowledge professionals with a clear industry focus that is driven by its consultancy-led approach and complemented by world class processes and practices.
Contact Details
Company Name:Siemens
Website:https:// www.siemens.com
Executive Name:Ms Arshi Rauf
Address:Not Mentioned
Telephone:23399049
Reference ID:L2TE