Greynium Information - 4th April 2009 - Bangalore - Technical Support Executives

Walk-in with Hard Copy of your profile to the below mentioned address on 4th April 2008 or send your profile to deepashree.v@greynium.com with subject as Walkin – Technical Support Engineer.

Please find below the job Specifications:

Company - Greynium Information Technologies Pvt Ltd.
Designation - Technical Support Executive (Email Support)
Job Location - Bangalore
Work Experience : 2 – 3 years
Shift - (US Shift only)

Job Profile-
Duties:
• Respond to incoming emails and live chat requests from U.S. customers looking for information and troubleshooting help in using client’s software.
• Our client provides an enjoyable work environment and places a lot of value on the professional growth of team

Required Skills:
• This is a technical job requiring solid analytical and reasoning skills to diagnose technical issues. Therefore, a background in a technical discipline is preferred, though not required
if a candidate has proven technical support experience.
• Excellent verbal and written English communication skills, including pleasing phone voice and demeanor as well as solid listening skills are essential.
• Basic Knowledge of Computer Hardware & HTML
• Typing skills of 30 wpm minimum.
• Candidates must be able to work effectively with entry-level through executive-level customers, many of whom are not very computer

Venue:
Greynium Information Technologies Pvt Ltd. 4th Floor, Shanthishree Complex, 17/1, Rupena Agrahara, Hosur Road, Bangalore - 95 Landmark: Silk Board Junction fly over. (Next to Aztec Technologies)