Global UAT Tester -HSBC Electronic Data Processing India Pvt. Ltd

Experience:1 - 3 Years Location:Hyderabad / SecunderabadEducation:UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not RequiredIndustry Type:Banking/Financial Services/BrokingFunctional Area:QA & TestingPosted Date:11 Dec

Job Description
Overview of the job
• Acquire and update knowledge on procedures related to relevant process.
• Ensure that the process requirements are met, adhered to, completed in accordance with established procedures and standards set.
• Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks.
• Instrumental in FRSD analysis
• Define test cases
• Execute automated scripts
• Monitor results and raise defects
• Involved in defects resolutions
• Enter requirements into ‘Requirements’ module in Quality Centre.
• Can be mix of test experts and business experts [with test training]. This is USER Acceptance therefore critical should have user input
• Author manual scripts
• Maintain manual scripts
• Execute manual scripts & Automated Scripts
• Monitor results and raise defects
• Retest and regression
• Ensure that the productivity and quality levels are achieved as per the standards sent for the process.
• Work productively, professionally and demonstrate ways to improve customer service.
• Proactively identify issues, if any, and escalate.
• Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed.
• Participate in team meeting / team activities and work towards sustaining team spirit.
• Provide service to customers by focusing on resolving requests efficiently, accurately, and professionally.
• Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.
• To maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.

Please Note:
Testing experience in Payments process or Banking domain is mandatory.
Desired Candidate Profile
Knowledge
 Expert level qualification as required for the process / as per the benchmark agreed upon between HR and Operations.
Experience
 Payments Work experience essential, if Payments Work experience is not available then the candidate should have minimum of 2 years of Testing Experience for various products (Banking/Financial products).
Skills
 2+years of Experience of working within at least one of the following areas: payments, testing analysis/execution, business and process analysis
 Ability to produce high quality documentation
 Knowledge of software testing tools e.g. Mercury Quality Center
 Flexible and open to travel / work different shifts.
 Excellent attention to detail and work within tight deadlines
 Ability demonstrate a keen interest and enthusiasm to understand their customers’ priorities
 Self-starter but also a team player ready to help others and contribute to the overall success
 Reliable and responsive, and can put the needs of the customer first
 Above average written, verbal, and interpersonal communications aptitude
 The capability to independently complete assigned projects and orchestrate the work of others assigned to larger, more complicated projects
 Ability to understand and interpret numeric data.
 Advanced computer knowledge.
 Ability to build rapport with people.
Company Profile
HSBC is one of the world's largest banking and financial services organization with an international network of about 9,500 offices located in 85 countries and territories. It provides banking and financial services to over 100 million customers through 335,000 employees. As of December 2007, HSBC had a Total Assets of USD 2354 billion and its 2008 H1 profits were at USD 10.2 billion. HSBC has been ranked as the World’s Most Valuable Banking Brand with a brand value of USD 35.4 billion. It has also recently been ranked as the World’s Top Bank by The Banker magazine. HSBC Global Resourcing HSBC Global Resourcing, the largest, captive banking and financial services off-shoring organization in the world, is an important component of HSBC’s business strategy. It plays a key role in delivering shareholder value and helps HSBC remain competitive in the global financial services market. It operates out of 15 Group Service Centres across 5 countries in Asia, which include India, China, Malaysia, Philippines and Sri Lanka, and has more than 32,000 dedicated professionals.
Contact Details
Company Name:HSBC Electronic Data Processing India Pvt. Ltd
Website:http://www.hsbcglobalresourcing.com
Executive Name:HR TEAM
Address:Not Mentioned
Email Address:careers_hyd@hsbc.co.in
Telephone:Not Mentioned
Reference ID:UAT Analyst

Keywords: Payment Experience or BPO experience, Quality Centre