Trainee - Network Support-Freshers(Walk in 24th Apr and 27th Apr)

Job Description Job Profile:
•Interacting and providing Level 2 and 3 technical supports to the customers.
•Troubleshooting the technical issues and resolving queries related to all CISCO products.
•Remotely accessing their networks & troubleshooting the queries working on all CISCO products

Fairly conversant with Networking Fundamentals viz:

•Routing Protocols
•TCP/ IP and IRQs
•Basic operating systems related to Networking.

Candidate meeting above eligibility criteria can come for an interview as per below mentioned schedule:

Date: 24th Apr’09 (Friday) & 27th Apr'09 (Monday)
Time: 10:00 a.m – 2:00 p.m
Address: Aricent Technologies
Presidency Tower
Tower B, 1st Floor
351/2, Sec-14, MG Road
Next to Kalyani Hospital, Gurgaon

Desired Profile Qualification- Any Graduate /BE / B Tech /Technical diploma for 3 yrs

Skills Required:

•Willing to work in 24*7 Support (Night Shifts).
•Prior exp of Voice based technical support.
•Knowledge of CISCO product will be an added advantage.
•Ability to understand technical issues and the ability to apply technology and products to a business opportunity.
•Work on complex problems where analysis of situations requires in-depth troubleshooting skills.

Fairly conversant with Networking Fundamentals viz:

•Routing Protocols
•TCP/ IP and IRQs
•Basic operating systems related to Networking

Soft Skills:
Excellent English verbal and written